Employment – Rock City Outfitters
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WE ARE HIRING for a Retail Associate/Social Media Specialist!

Our retail location in Conway is looking for a Retail Associate/Social Media Specialist who enjoys working with the public as well as interacting with our fans via social media. This is a part-time position with the hopes of working into a full-time position as more responsibilities are added.

This new hire will assist customers during store hours by providing product recommendations, answering questions, and check out customers.  Beyond normal retail store duties, the new position will also manage all of Rock City Outfitters social media accounts which include Instagram, TikTok, Facebook, Twitter, and Pinterest. While not a must, the ideal candidate for this position will have experience in developing social media campaigns as well as experience in the development of the creatives used in these campaigns. Retail store experience is not required but the ability to be friendly and carry-on conversations with store goers is a must.

Responsibilities

  • Must be able to close the retail store at 6:00 several nights a week
  • Must be able to work the retail store a couple Saturdays per month (10:00 am – 6:00 pm)
  • Assist in maintaining stock and setting up merchandise displays on the sales floor
  • Develop solutions for customers by listening to their needs and recommending the appropriate products
  • Greet customers as they enter the store and help them to find the proper team member to assist them
  • Utilize the company’s POS system to cash customers out or administer returns
  • Collaborate with other team members to keep the sales floor area clean and organized at all times
  • Occasionally fulfill on-line orders and prepare for shipment
  • Occasionally work Holiday shopping events, outdoor music festivals and other events selling Rock City Apparel
  • Ability to learn and use social media for impressions and brand awareness
  • Excellent knowledge of social media platforms
  • Create social media posts, schedule posts across social media platforms and engage with followers in the comments section
  • Analyze social media trends and review and measure the company’s social media analytics
  • Develop strategies to improve the number of followers or brand recognition across our social media platforms
  • Develop and implement social media campaigns and branding initiatives and develop a marketing calendar to schedule out social media posts
  • Design and produce social media creatives, email banners, and other visuals to be used in digital advertising and email campaigns
  • Collaborate with team members on new shirt ideas and product lines

 

Required Skills

  • High school diploma/GED required
  • 2+ years’ customer service experience preferred
  • Ability to work well on a team
  • Must be able to work a couple Saturdays per month
  • Excellent verbal and written communication skills
  • Ability to learn and keep up with current social media trends

 Email application to melanie@rockcityoutfitters.com 

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