What is your Return Policy?
Returns/Exchanges are good as long as the returned shirts are in original and unwashed condition. If you need to exchange for a different size or need to send a shirt back for a refund, simply mail the shirts back to
Rock City Outfitters
1012 Oak Street
Conway AR 72032 with a post-it-note simply stating what you would like us to do.
Domestic orders ship within 2-5 business days from the date ordered via USPS. Delivery time is anywhere from 5-8 business days depending on location.
Occasionally a shirt you have ordered is out of stock. Not a huge deal as we screen print all shirts in our print shop and can usually knock it out and ship it out in a timely manner. However, if there is going to be a longer delay than expected or if a delay is possible because of supply chain issues (we have all been experiencing that crap for the last few years) we will notify you via email to let you know of the situation.
As always, we are really easy to work with and want nothing more than for you to have a good experience with our business. So if you have any questions or concerns, reach out to us at [email protected] or give me a call (Ryan) at 501-454-7712.
How Do our Shirts Fit?
The majority of our shirts are printed on Next Level Men's cotton/poly blend tees. When the sizing says "Unisex" this is just a Men's sized tee. Most would say that our shirts fit true to size and would recommend purchasing whatever size is normally worn in a men's tee. However, since they are printed on a cotton/poly blend, there is still a little cotton in them so upon first wash, there may be a tad bit of shrinkage in the sleeves and length of the body. This applies to all shirts except for the Texas Script tee as this one is printed on a Jerzees brand cotton/poly tee and fits a little larger than most tees.
Got Some Other Questions or Just want to Have a Nice Chat With Someone?
Shoot us an email to [email protected]
or give us a ring at 501-454-7712